Carilion Clinic Patient Representative - ED in Roanoke, Virginia

Job Summary

Weekend Baylor position

Facilitates a positive Emergency Department and hospital experience for patients and families by serving as a liaison with hospital personnel to foster open communication and a positive relationship between medical staff, patients and their families. Emphasizes and promotes a professional atmosphere in the Emergency Department, along with excellence in patient care. Abates potential problem situations.

Be at your best with an organization that equips you to do so. Whose people unite in making lives better. At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach. As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.

Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions. Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.

Minimum Qualifications

Education: Bachelors degree required, preferably in a Social Science or related field.

Experience: One to three years experience working with the public required. Healthcare experience preferred. Ability to speak multiple languages, especially English and Spanish, helpful.

Licensure/Certifications/Registration: BLS certification required.

Other Minimum Qualifications: Excellent interpersonal and communication skills required.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

CommUNITY: Working in unison to serve our community, our Carilion family and our loved ones.

Courage: Doing what’s right for our patients without question.

Commitment: Unwavering in our quest for exceptional quality and service.

Compassion: Putting heart into everything we do.

Curiosity: Fostering creativity and innovation in our pursuit of excellence.

Requisition Number: 22484

Employment Status: Full time

Location: CRMH - Carilion Roanoke Memorial Hospital

Shift: Weekends Only

Shift Details: 3p-3a every weekend Fri/Sat/Sun

Recruiter: REBECCA MINOR

Recruiter Phone: 540-983-4005

Recruiter Email: Rminor@carilionclinic.org

ABOUT CARILION:

As a not-for-profit organization, we pride ourselves on investing in our employees and the communities we serve.

Our employees strive to provide quality care in serving over 1 million residents in Virginia while living and growing their careers in the country's most livable cities and towns.

Headquartered in Roanoke, Va., Carilion Clinic is a robust system of small and large award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

Posting Notes: