Carilion Clinic FOOD SERVICES SUPERVISOR in Roanoke, Virginia


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Employee Cafeteria


Roanoke, VA




Job Code:


Job Details:

Supports Carilion's hallmarks of service excellence and quality for all job responsibilities. Duties include supervising Dining and Nutrition Services team to provide patient service and retail dining operations for the hospital facility.

Unique opportunity for Culinary professional. Ensures excellent guest service, food quality, presentation, and recipe standards. Assists with menu creation, recipe development and hands on Culinary training. Manages employee performance and ensures compliance with regulatory standards. Reporting to Cafe Manager, supervises high volume Cafe in a healthcare setting. Must be a team player, a people person, and willing to put others before self, believe in our 5 Values and Mission statement. Performs purchasing to include ordering, receiving, inventory, and quality management. Prepares schedules and has oversight of daily shifts. Champions customer service initiatives. Effectively manages employee performance. Ensures compliance with regulatory compliance guidelines and health agencies. Other duties as needed or assigned.

Minimum Qualifications Required

Education: Associate degree or equivalent knowledge and experience helpful.

Experience: Four to five years experience in food production system with increased and/or diversified responsibility including two years in a supervisory or lead role within healthcare dining services.

Licensure, certification, and/or registration: Serv Safe certification preferred. Must obtain this certification in first 12 months if hired.

Other Minimum Qualifications: Must be willing to act as Essential / Emergency personnel and be available in disaster, bad weather, emergency, and similar situations.

Inspiring Better Health at Carilion Clinic

Every day at Carilion Clinic, our employees come together to inspire better health in our patients, their families and our communities. Explore how you can be a part of this diverse, innovative and interdisciplinary patient-centered team, and find out how you can make a difference in the lives of others.

As an employee, you can take advantage of our competitive pay, various scheduling options, continuing education opportunities and excellent benefits.

Based in Roanoke, Va., Carilion Clinic includes multi-specialty physician practices, seven not-for-profit hospitals and the Virginia Tech Carilion School of Medicine and Research Institute in partnership with Virginia Tech.

Service Excellence and Quality are hallmarks of Carilion Clinic. As a team member, you will be expected to consistently deliver the best in care and customer service. As an employee, you will demonstrate respect, dignity, kindness and empathy in each encounter with our patients, families, visitors and with each other.

Equal Opportunity Employer

Carilion is a Drug-Free Workplace

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.



Contact Information:

Contact Name:

Kimberlie (Kim) Gonce