Carilion Clinic CARE COORDINATION MANAGER in Roanoke, Virginia


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Roanoke, VA




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Supports Carilion's hallmarks of service excellence and quality for all job responsibilities.The care coordination manager directs case management/care coordination and transition management functions and processes. This position coordinates departmental functions in adherence with all Federal, State and CMC policies and procedures. . The Care Coordination manager provides leadership to the interdisciplinary team focusing efforts on efficient individualized care planning that will result in managing appropriate admissions, reducing potentially inappropriate readmissions, and assisting care managers who are facilitating the progression of the patient's plan of care., to reflect accurate LOC and LOS determination. Prioritizes, organizes, communicates, , coaches, and problem solves with members of the care coordination care team as well as all multidisciplinary team members to ensure a timely, cost efficient , quality patient experience. This position represents the care coordination team throughout CMC as requested.

Minimum Qualifications Required

Education: Bachelors Degree in Nursing, health care or related filed required. Masters Degree in Nursing or Certification in Case Management preferred.

Experience: Three years of case management/ care coordination experience that demonstrates increased and/or diversified responsibility focus on care coordination, clinical outcomes, discharge planning and, quality improvement. Must possess knowledge of the continuum of care services and clinical protocols.

Licensure, certification, and/or registration: RN with current license with the Virginia State Board of Nurse Examiners. ANCC recognized certification in case management, care coordination, or transition management required within one year of hire for Family and Community Medicine.

Other Minimum Qualifications:. Ability to think critically, problem solve and to communicate effectively. Demonstrated effective leadership and ability to mentor and trainas well as strong interpersonal skills to manage a team of clinicians through change. Strong oral and written communication skills. Basic computer skills,,knowledge of EPIC, INterqual, and E-Discharge and Servo.

Inspiring Better Health at Carilion Clinic

Every day at Carilion Clinic, our employees come together to inspire better health in our patients, their families and our communities. Explore how you can be a part of this diverse, innovative and interdisciplinary patient-centered team, and find out how you can make a difference in the lives of others.

As an employee, you can take advantage of our competitive pay, various scheduling options, continuing education opportunities and excellent benefits.

Based in Roanoke, Va., Carilion Clinic includes multi-specialty physician practices, seven not-for-profit hospitals and the Virginia Tech Carilion School of Medicine and Research Institute in partnership with Virginia Tech.

Service Excellence and Quality are hallmarks of Carilion Clinic. As a team member, you will be expected to consistently deliver the best in care and customer service. As an employee, you will demonstrate respect, dignity, kindness and empathy in each encounter with our patients, families, visitors and with each other.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. Carilion is a drug-free workplace.


24/7 Accountability

Contact Information:

Contact Name:

Dana Johnson